Delivery Head

Job Description

Role : Delivery head

Experience : 15-20 Years

Domain : Telecom

Location : Chennai, Hyderabad

Budget : 50-55 Lacs

Qualification – B. Tech. (Electronics / Telecom)

Accountability : Profit & Loss

People Management

E2E Delivery Management

RFP / RFI / Solution for Telecom Clients

Customer relationship

Build new business at offshore

Role & Responsibilities :

• The role is responsible for achieving the delivery KPI, revenue targets for the vertical by effectively

handling Key accounts and taking care of their entire range of telecom requirements.

coordinating first kick-off meetings, reviewing customer requirements, identifying Company

capabilities for designing solutions, ensuring preparation of RFS and project take-off.

for customer issues and complaints within TAT, ensure long-term relations, ensuring customer delight

customer needs. The role is responsible for practicing effective relationship management, especially

for clients requiring data solutions, to nurture associations.

with Regional Business Manager from client end

Key Skills :

expansion plans for the vertical

& Negotiation skills, Relationship Management, Customer Retention, Service focus

Interpersonal Skills, Achievement orientation, Problem solving