Voice & Accent Coach
CareStack - Dental Practice ManagementThiruvananthapuram, India30+ days ago
Job descriptionAssess communication and soft skills in calls and emails in accordance with sampling Assist agents with their grammar, pronunciation, syllable stress, and other skills in the To improve employee performance, offer consistent coaching and criticism. Intermittently assist in design and development of training material. Create plans of action for the bottom quartile and make sure they advance along the Must collaborate with numerous teams and procedures. Gather customer feedback and share with our Product, Sales and Marketing team Should be ready to work in US shift timing Graduates in any discipline with excellent verbal and written communication skills. Min 3 - 4 years experience working as a ‘Voice Coach’ Good analytical, problem-solving and system thinking ability Mandatory experience in handling US geography, UK & Australia will be an added Expertise across Accent neutralization, rapport building, listening skill development etc Familiar with healthcare Industry will be a plus Self-starter and a good team player with the ability to multitask in a high-pressure,
Responsibilities
- Be a specialist in the enterprise software of CareStack and the Business - US Dentistry - to
be able to support external stakeholders of the software platform.
plans.
English language and culture.
learning curve.
Skills and Qualifications
advantage
fast-paced environment
Location : Trivandrum
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Voice • Thiruvananthapuram, India
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