Chat360 is a fast-growing, Generative AI–powered customer engagement platform backed by a $150M group. We work with 300+ global brands to improve lead generation, customer retention, and automated support across channels like WhatsApp, Facebook, and Google. With 100M+ chats processed, we continue to scale cutting-edge AI solutions across multiple industries.
Position Overview :
We are seeking an experienced Backend Developer with 6+ years of expertise in building scalable, high■performance backend systems, APIs, and integrations. You will play a key role in designing and optimizing backend architecture and collaborating with cross■functional teams to deliver high■quality AI■driven products.
Roles & Responsibilities :
- Design, develop, and maintain backend services, APIs, and microservices.
- Build clean, efficient, and scalable backend architectures.
- Optimize applications for maximum performance, speed, and reliability.
- Integrate third■party APIs, messaging systems, and automation tools.
- Troubleshoot, debug, and improve existing systems.
- Implement secure coding practices, error handling, and monitoring.
- Collaborate with product managers, designers, and other engineers.
- Participate in code reviews and contribute to best practices.
- Write unit, integration, and load tests.
Required Qualifications :
Bachelor’s / Master’s degree in Computer Science or equivalent experience.6+ years of experience as a Backend or Software Engineer.Strong experience in : - Python, Django, FastAPI - Celery, Redis, RabbitMQ or other message brokersStrong understanding of REST APIs, microservices, and distributed systems.Excellent debugging, problem■solving, and performance optimization skills.Experience with relational and NoSQL databases.Familiarity with Git and CI / CD pipelines.Preferred Skills :
Experience with cloud platforms (AWS, GCP, Azure).Knowledge of Docker, Kubernetes, and containerized deployments.Understanding of asynchronous processing and queue systems.Strong knowledge of algorithms, data structures, and system design.Ability to work with minimal supervision and take ownership of projects.