Talent.com
This job offer is not available in your country.
Senior Analyst, SAP Service Management & Leasing

Senior Analyst, SAP Service Management & Leasing

ZoetisHyderabad
19 days ago
Job description

Position Summary

Zoetis, Inc. is the world's largest producer of medicine and vaccinations for pets and livestock.The Zoetis Tech & Digital (ZTD) Global ERP organization is as a key building block of ZTD comprising of enterprise applications and systems platforms.

The Senior Analyst for Service Management & Leasing plays a pivotal role in ensuring the implementation and optimization of Order to Cash (O2C) solutions at Zoetis. This individual is tasked with spearheading Service Management initiatives within O2C, with a focus on supporting the Service Management and Diagnostic business units.

Responsibilities :

  • Collaborating with stakeholders to understand business processes and design solutions.
  • Act as internal consultant and design architect for SAP global solution, working with Business Partners.
  • Develop, prototype, test and implement solution improvements to increase stability, usability, and functionality to enable end users to meet business objectives.
  • Responsible for EMEA, APAC regions and report to ZICC Product Expert.
  • Creating and maintaining technical documentation, including design documents, user guides, and release notes.
  • Good understanding of SAP ERP / S4HANA systems with strong analytical, problem-solving, and communication skills are essential.
  • Engage in continuous performance tuning and reengineering of existing integrations to improve processing efficiency and reduce latency.

Position Responsibilities :

  • Develop, prototype, test and implement Order Mgt. functionality and integration with other SAP modules like Vistex for pricing, Hybris integration and Service management tools for Order to Cash.
  • Develop, prototype, test and implement Service Management and Leasing functionality and integration with other SAP modules like Vistex for pricing and Hybris integration for O2C.
  • Deliver local statutory requirements for international markets.
  • Occasionally support AMS team in high priority issues and come up with solutions.

    • Organizational Relationships :

  • Interacting with business stakeholders to gather integration requirements, understand business processes, and ensure that integration solutions align with organizational goals and objectives.
  • Participate in project planning activities, risk assessment, and scheduling for SAP projects.
  • Interacting with external vendors or partners who provide software or services that need to be integrated with SAP systems.
  • Work with implementation partners who may be responsible for deploying, configuring, or maintaining integrated solutions within Zoetis IT landscape.
  • Coordinate with developers and other members of the development team to implement integration solutions, share knowledge, and address technical challenges.

    • Education :

  • Bachelor’s or Master’s in Business management, Information Technology, or a related field.

    • Experience :

  • 5-7+ years of combined SAP O2C experience with multiple full life cycle implementations
  • Experience in life sciences / pharmaceuticals industry preferred.
  • Experience in SAP HANA / Vistex Modules / CRM / Hybris / Salesforce is preferred.
  • Domain Expertise in Commercial Processes and solutions, Order Management and integration with upstream planning and downstream logistics processes
  • Solid grasp of indirect sales processing
  • Knowledge and experience with Bio Device, Diagnostics device and service processes and solutions, as required to support all team leads.
  • Experience with GATP, GTS, DMR and Vistex
  • Experience with dealing with key integration areas in Planning, Intercompany sales, Finance, and Logistics are fundamental.
  • Demonstrated experience of various IT practices, international projects, including but not limited to, project management, operational service delivery, large project implementations.
  • Experience participating in complex SAP implementation and migration projects, including S / 4HANA transformations.

    • Technical Skills & Requirements :

  • Identify, propose, and influence technology solutions to build and maintain the optimal data and infrastructure architecture to support the reporting requirements.
  • Experience with configuration of SAP ECC 6.0, CS, and SD modules in several or all of the following areas :
  • Master Data, Equipment, Material Serial profile, Functional Location and Warranties
  • Service Notification and Service Order
  • Sales order ATP process
  • Pricing
  • Resource Related Billing (RRB)
  • Periodic and Milestone billing
  • Customer Leasing and integration with Finance
  • Knowledge of Variant configuration is a plus
  • Working knowledge of SM / CS integration with CRM tools such as SFDC
  • Hands on experience in identifying and working through O2C User Exits and directing.
  • ABAP developers. Ability to debug as needed.

    • Location : Hyderabad, India.

    Physical Position Requirement :

    Regular working hours are from 3 : 00 PM to 12 : 00 AM EST (ICC Second Shift).

    Sometimes, more overlap with the EST Time zone is required during production go-live

    Full time

    Create a job alert for this search

    Senior Analyst • Hyderabad