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Project Manager

Project Manager

ConvinBengaluru, Karnataka, India
3 days ago
Job description

Job Title : Project Manager​

Location : Bangalore​

Experience : 3-5Years​

Department : Implementation

About Convin

Convin is a leading Conversation Intelligence platform helping businesses enhance their

sales and customer service operations through AI-powered insights. We empower

organizations to optimize customer interactions, improve sales effectiveness, and drive

operational efficiency.

Role Overview

We are looking for an experienced Project Manager to join our Implementation Team ,

responsible for managing the end-to-end execution of Convin's SaaS product deployment for

clients. This role requires a strong background in technical project management, SaaS

implementation, stakeholder coordination, and problem-solving to ensure seamless

and timely project delivery.

Key Responsibilities

  • Project Planning & Execution : Develop, manage, and execute project plans,

ensuring timely and quality delivery of Convin’s solutions.

  • Stakeholder Management : Act as the primary point of contact for clients, internal
  • teams, and third-party vendors, ensuring effective communication and alignment.

  • Technical Implementation Oversight : Collaborate with Engineering, Product, and
  • Customer Success teams to ensure smooth integration and customization of

    Convin’s platform.

  • Risk Management : Identify potential project risks and dependencies, implementing
  • proactive mitigation strategies.

  • Process Optimization : Continuously improve implementation frameworks, best
  • practices, and methodologies for efficient deployments.

  • Monitoring & Reporting : Track project progress, report key metrics, and ensure
  • alignment with business goals.

  • Cross-functional Collaboration : Work closely with Sales, Support, and Product
  • teams to enhance the client onboarding experience.

    Required Skills & Qualifications

  • Experience : 3-5years of experience in technical project management, SaaS
  • implementation, or enterprise software deployment.

  • Project Management Expertise : Strong knowledge of project management
  • methodologies such as Agile, Scrum, or PMP frameworks.

  • Technical Acumen : Understanding of SaaS products, APIs, system integrations,
  • and cloud-based deployments.

  • Problem-Solving : Ability to troubleshoot technical challenges and ensure quick
  • resolution during implementation.

  • Communication & Leadership : Strong interpersonal and stakeholder management
  • skills with the ability to drive alignment across teams.

  • Tools & Platforms : Experience with project management tools like JIRA, Asana,
  • Trello, or Monday.com, and familiarity with CRM platforms (e.g., HubSpot,

    Salesforce).

  • Process-Driven Approach : Ability to define, optimize, and document
  • implementation processes.

    Nice to Have

  • Experience in AI / ML-driven SaaS implementations or Conversation Intelligence
  • tools.

  • Prior experience in customer-facing roles in a SaaS environment.
  • Familiarity with SQL, data analytics tools, or scripting languages for
  • troubleshooting and analysis.

    Why Join Convin?

  • Opportunity to work in a fast-paced, high-growth SaaS startup.
  • Be part of an innovative team building AI-powered solutions for global enterprises.
  • Competitive salary, benefits, and career growth opportunities.
  • If you are a detail-oriented project manager with a passion for technology and seamless

    software implementation, we’d love to hear from you! Apply now.

    Why Join Convin?

    Work in a fast-growing AI SaaS company at the forefront of conversation intelligence.

    Exposure to enterprise clients and cutting-edge AI-driven solutions.

    Collaborative, high-growth environment with opportunities for career progression.

    Here’s What happens after you apply?

    1. Within 4 days of your application - our HR team will contact you to schedule a quick chat with one of our founders.

    2. If there’s a fit, the 2nd & 3rd rounds will be scheduled within a week.

    3. The whole hiring process will be completed within 15 days of your application.

    What makes this role a perfect opportunity?

  • Expand your knowledge : You can buy a course or book worth Rs. 1000 every month (we reimburse it). And, the best part? It doesn’t have to be related to your job! It can be a novel, a gratitude journal, or anything that helps you learn something new.
  • Holiday Allowance : INR 24000 allowance every year for travel anywhere.
  • Learn Fast : Amazing amount of learning that will help you shape your career and pave the path for entry into one of the most lucrative industries in India right now.
  • The fast-growing startup has no limits on what you can learn and gain in terms of experience.
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    Project Manager • Bengaluru, Karnataka, India