Manager - Training Management System

Job Responsibilities :

• Taking care of integration and complete administration of Training Management System (TPMS).
• Liaising with LMS administrator.
• Monitoring, creating and editing system guides and materials.
• Liaison with IT team on 24 / 7 basis.
• Planning workflows with training managers for any new employees (Pilots and managers).
• Administrative report creation and updating for project timelines for implementation.
• Define configuration specifications and business analysis requirements of TMS.
• Define reporting and alerting requirements as per business demand.
• Own and develop relationship with partners / vendors, working with them to optimize and enhance integration.
• Help design, document, and maintain system processes.
• Report on common sources of technical issues or questions and make recommendations to Product team.
• Communicate key insights and findings to Product team.
• Constantly be on the lookout for ways to improve monitoring, discover issues and deliver better value to the customer.
• Collating user feedbacks and working on required resolution.

Job Specification :