Manager

Skills & Qualifications

Bachelor’s degree in Marketing, Mass Communication, or a related field.

1–3 years of ORM or social media management experience in an agency or brand environment.

Strong written and verbal communication skills (excellent grammar and brand tone sensitivity).

Familiarity with ORM tools.

Analytical mindset with the ability to interpret sentiment and data trends.

Calm and composed under pressure, especially in handling sensitive situations or negative feedback.

Good understanding of digital and social media platforms.