Delinquency Resolution Manager

Location : Noida Sector 63

Company Description

Swaroop Finance is a digital lending company focused on providing instant personal loans through a quick, secure, and fully digital process. We aim to make credit accessible and stress-free for everyone no paperwork, no long waits.

🔹 About the Role

We are looking for an experienced and results-oriented Collection Head to lead our collections team. The role involves managing end-to-end loan recovery operations, ensuring timely repayments, and driving the performance of the collection team.

Key Responsibilities

• Lead and manage the collection team to achieve monthly recovery targets.
• Develop and implement effective collection strategies.
• Handle escalations and negotiate repayment plans with customers.
• Monitor overdue accounts and maintain detailed collection reports.
• Coordinate with customer service and operations teams for resolutions.

Requirements

Salary Range : ₹25,000 – ₹40,000 per month