Key Accounts Manager - RI Hyderabad (Hygiene)

About the Role

:

● The Assistant Manager- Key Accounts / Key Accounts Manager is responsible for managing existing customers and winning new ones. The person will report to the Deputy General Manager.

●The incumbent will have to work as part of a multi-functional team and this involves collaboration with the internal team and external stakeholders.

Requirements

POSITION RESPONSIBILITIES / REQUIREMENTS:

• Should be able to manage existing customers

• Customer retention
• Annual contract renewal with price increase
• Collection / DSO management
• Up-selling

• New Business Development

• Market survey, competitor analysis to understand gaps of our services

• Control cost and work within the allocated budget

• Support the service team by providing client feedback

• Attend to other work-related duties as may be assigned to you from time to time

• Prepare regular reports of progress and forecasts to internal and external stakeholders.

• Account mining, increase product density.

• To generate prospective key accounts to strengthen the KA base.

KEY DELIVERABLES:

• Customer (Revenue) retention of 95%+
• On-time customer contract renewal of 100%
• Price increase from existing customers as per target set
• Manage collection and DSO as per targets set
• Generate new sales from existing and new customers as per the Monthly, Quarterly and Yearly target set

CORE COMPETENCIES

• Excellent Customer Relationship management skills
• Good communication – both verbal and written
• Proven track record of customer management and business development
• Ability to work with cross-functional teams
• Excellent organisational skills.
• Ability in problem-solving and negotiation.

EDUCATIONAL REQUIREMENTS

• Bachelor’s / PG Degree (or it’s equivalent preferably MBA in sales & marketing) with overall sales experience of 4+ years of which 2 years should have been in Managing Key Accounts.
• Fair knowledge of the geography in which the position will be based
• Good working knowledge of Word, Excel and PPT

Role Type / Key working relationships:

• Individual Contributor
• Internal team
• External stakeholders

Benefits

What can you expect from Rentokil Initial Hygiene?

➔ Our values lie at the core of our mission and vision. We believe that it’s our people who

make our company what it is. We believe in:

• Service
• Attractive Incentives
• Relationships
• Teamwork
• Responsibility

DEI statement: At Rentokil Initial Hygiene, we believe in commitment to build an inclusive, varied workplace welcoming to people of all backgrounds.