Senior Process Manager - Contract Management (VMO) (11 / 11 / 2025)

Thryve Digital Health LLP is an emerging global healthcare partner that delivers strategic innovation, expertise, and flexibility to its healthcare partners. Being a US healthcare conglomerate captive, we have direct access to deeper insights that help us accelerate our learning process and keeps us ahead of the curve. Thryve delivers next-generation solutions that enable our healthcare partners to provide positive experiences to their consumers.

Our global collaborative of healthcare, operations, and IT experts creates innovative and sustainable processes for our clients, which keeps the ever-evolving consumers engaged and assists them in managing the future of their healthcare better. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. Thryve is an equal opportunity employer and places a high value on integrity, diversity, and inclusion in the organization. We do not discriminate on the basis of any protected attribute. For more information about the organization, please visit www.thryvedigital.com

The Senior Manager (Contract Management & VMO) will be supporting stakeholders in terms Contract life cycle management including Contract Negotiation, Contract management, Vendor Management operations.

The Senior Manager (Contract Management & VMO) will have overall control and responsibility for all Contract management lifecycle. The role will possess ability to read, understand underlying clauses in the contract and would have ability to recommend appropriate changes / improvements to protect the interest of the organization (including commercial clauses). In terms of contract negotiation would take lead in understanding the business requirement, liaise with the interested parties and hand hold till contract closure.

Management / Administration would include devising mechanism to create alerts of Contracts coming up for renewal and highlighting the same to the interested parties. Conducting dip stick activities to ascertain if the contractual terms are being followed.

Responsibilities

• Contract Management including ability to comprehend legal and comprehend & act on aspects of all the contracts.
• Stake holder management and key SLA driven deliveries and link SLAs to outcomes.
• Establish regular communication with stakeholders to share successes and solicit challenges or concerns.
• Ability to oversee multiple Transitions in parallel and drive end to end process.
• Bring in Best in Class Industry Transformation experience and drive innovation & Automation.
• Ability to identify and improve efficiencies thereby streamlining process.
• Measure FTE KPIs and provide continuous improvement opportunities.
• Leading and managing a team of finance professionals, providing guidance, coaching, and support to achieve Functional objectives.
• Identifying opportunities for process improvement and implementing best practices to enhance the effectiveness of financial operations.