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PMS (Property Management Systems) Deployment Lea
Insight GlobalThiruvananthapuram, IN9 days ago
Job descriptionExperience with RESERVE CRS, HotSOS, Medallia Concierge, Sertifi , and credit card processing systems Strong communication skills for global collaboration Experience working with vendors and regional teams Prepare hotel configuration data for Opera Cloud deployment Conduct project kickoff and training webinars for hotel teams Develop and maintain training materials (slide decks, trainer notes, videos) Manage simultaneous deployments across multiple properties Collect, review, and update hotel configuration data per Hyatt standards Maintain relationships with PMS vendors supporting training and implementation Collaborate with hotel teams, vendors, and regional stakeholders globally
Role : PMS Deployment Lead – India Region
Location : Remote (India-based)
Schedule : includes up to 10% travel for onboarding and team meetings
Pay Rate : 35-40 Lakh per Annum, Fixed
Interview Process : 2 Rounds
Must Haves :
- 2+ years of experience in Reservations, Front Office , or related rooms operations
- 2+ years of hotel supervisory experience in operations
- Strong familiarity with Oracle Opera PMS
- Experience in training delivery and preparation
- Ability to manage deployments across multiple properties simultaneously
- High attention to detail and strong coordination skills
Nice to Haves :
Day to Day :
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Property Management • Thiruvananthapuram, IN
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