Business Process Improvement Manager
ConfidentialLucknow2 days ago
Job descriptionEstablish and track KRAs / KPIs to ensure accountability and measurable outcomes. Standardize inter-department coordination and implement best practices to improve workflow and operational performance. Optimize employee workflow and performance structure to enhance productivity and engagement. Use Agile (Scrum / Kanban) and Lean methodologies to plan, track, and deliver operational initiatives efficiently. Develop dashboards and visualizations to monitor processes and inform decision-making. Leverage automation and AI tools to streamline processes and reduce manual intervention. Facilitate alignment across marketing, product, creative, and analytics teams, ensuring proper documentation and communication.
Key Responsibilities :
Process Analysis & Improvement :
- Understand the company's current ecosystem and workflow, identify gaps, and define strategies to improve processes.
Performance Metrics :
Operational Efficiency :
Employee Workflow & Performance :
Project Management & Execution :
Data & Dashboard Management :
Automation & Tools Implementation :
Collaboration & Documentation :
Skills Required
Crm, Zoho, Hubspot, Agile, Scrum, Kanban
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Manager • Lucknow
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