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Chief Operating Officer

Chief Operating Officer

Hire Xpertirinjalakuda, India
16 hours ago
Job description

A Chief Operating Officer (COO) in an NBFC (Non-Banking Financial Company) is responsible for overseeing the day-to-day operations and ensuring the efficient functioning of the business, aligning with the strategic goals set by the CEO and the board.

Here's a more detailed breakdown of the COO's responsibilities in an NBFC :

1. Strategic Planning and Execution :

  • Developing and implementing operational strategies :
  • Aligning these strategies with the overall business objectives and regulatory guidelines.
  • Translating strategic goals into actionable plans :
  • Ensuring the day-to-day operations contribute to the achievement of the company's long-term vision.
  • Identifying and capitalizing on growth opportunities :
  • Developing and executing plans for business expansion, including new products, services, and geographical locations.
  • Building a strong operational framework :
  • Establishing policies, procedures, and systems that support efficient and effective operations.

2. Operational Management :

  • Overseeing all aspects of business operations :
  • This includes branch operations, business development (sales), credit control, and other key functions.
  • Managing the loan lifecycle :
  • From origination to closure, ensuring smooth and efficient processing of loans, including sanctioning, disbursement, and servicing.
  • Ensuring regulatory compliance :
  • Adhering to all relevant financial and regulatory standards, including IFSCA regulations and internal policies.
  • Implementing and monitoring risk management controls :
  • Ensuring compliance with KYC norms, legal documentation, collateral monitoring, and loan portfolio compliance.
  • Managing relationships with partners and vendors :
  • Ensuring smooth collaboration and effective partnerships.
  • Leading and motivating the operations team :
  • Providing guidance, mentorship, and fostering a culture of continuous improvement.
  • Performance monitoring and reporting :
  • Establishing key performance indicators (KPIs) and providing regular reports to senior management and the board.
  • Managing costs and ensuring efficiency :
  • Implementing strategies to optimize operational costs and improve overall efficiency.
  • 3. Leadership and Communication :

  • Working closely with the CEO and other senior executives :
  • Providing input on strategic decisions and ensuring smooth coordination across different departments.
  • Building a strong company culture :
  • Promoting a culture of innovation, collaboration, and continuous improvement.
  • Effective communication and interpersonal skills :
  • Building strong relationships with internal teams, external stakeholders, and regulatory bodies.
  • Representing the company in regulatory and industry forums :
  • Participating in meetings and conferences to stay updated on industry trends and regulations.
  • 4. Specific to NBFCs :

  • Understanding the unique regulatory landscape :
  • Navigating the specific regulations applicable to NBFCs, including those related to lending, deposits, and other financial activities.
  • Managing delinquency and recovery :
  • Developing strategies to manage loan delinquencies and ensuring effective recovery processes.
  • Focusing on customer service :
  • Ensuring a client-centric approach in all operational activities and delivering exceptional customer service.
  • Interested candidates share cvs to

    Regards,

    Bikash Kumar

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    Chief Operating Officer • irinjalakuda, India

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