Manager - Wellness

Position Type : Contract

Role Overview

The Manager – Wellness will be responsible for driving employee wellness initiatives across India. This role requires strong experience in healthcare / wellness management, excellent communication skills, and the ability to coordinate effectively with hospitals, doctors, wellness partners, and internal stakeholders. The position reports to the Head – Administration & Wellness.

Key Responsibilities

1. Wellness Program Management

Plan, implement, and monitor wellness programs and activities for employees across India.

Coordinate with service providers such as Cult Fit, Optum, ambulance partners, hospital coordinators, and other wellness vendors to ensure seamless execution.

Identify and engage best doctors for employee consultations and manage tie-ups, coordinate with internal and external medical professionals.

Assess wellness needs based on employee feedback and organizational priorities.

Drive employee engagement initiatives focused on health, fitness, and overall well-being.

2. Medical & Healthcare Coordination

Act as the primary point of contact for hospitals, clinics, and medical professionals.

Maintain strong relationships with doctors and healthcare service providers to facilitate timely support for employees.

Provide guidance to employees on wellness-related issues and available medical services.

3. Medical Insurance Management

Manage end-to-end administration of employee medical insurance.

Assist employees with cashless hospitalization procedures and reimbursement claims.

Coordinate with TPA / insurance partners to ensure smooth and timely claim settlements.

4. Administration & Vendor Management

Coordinate with external vendors, wellness partners, and service providers.

Support the Administration team in Pan-India activities such as AMC management, office upkeep, preparing SOPs, and general coordination.

Oversee wellness-related contracts, SLAs, and service quality.

Ensure timely renewals, documentation, and reporting.

5. Reporting & Communication

Prepare and present wellness dashboards, reports, and management presentations.

Use Excel, PowerPoint, and other tools to track key metrics and program outcomes.

Communicate program updates, policies, and wellness initiatives effectively to employees.

6. Collaboration & Stakeholder Management

Work closely with HR, Admin, and regional office teams.

Display a collaborative, positive, and solution-oriented approach in managing diverse stakeholders.

7. Travel Requirements

Willingness to travel across India based on program and business needs.

Key Skills & Competencies :

Strong experience in wellness programs and hospital / medical operations.

Excellent communication and interpersonal skills.

Strong network within the medical community and healthcare professionals.

Proficiency in MS Excel, PowerPoint, and presentation creation.

Ability to manage multiple stakeholders and service providers.

Problem-solving mindset with a positive, helpful attitude.

Experience in Administration functions is an advantage.

Ability to work in a fast-paced, multi-location environment.

Experience : Minimum 7+ years in reputed hospitals or healthcare organizations in India.

Education : Graduate / Postgraduate

Joining : ASAP