Description :
Role : Senior IT Support Engineer
Exp : 4 to 6 years
Skill Set : Ibm Mq Series, Postgresql, Linux, Production Support
Skill to Evaluate : Ibm Mq Series, Postgresql, Linux, Production Support
Location : Prima Bay, Saki Vihar Road, off Jogeshwari - Vikhroli Link Road, New Mhada Colony, Savarkar Nagar, Chandivali, Powai, Mumbai, Maharashtra, India
NCC Building, Durgam Cheruvu Road, Vittal Rao Nagar, HITEC City, Hyderabad, Telangana, India
Job Description :
- A minimum of 4+ years of experience in application support or similar positions (Mandatory)
- A solid comprehension of application architectures and databases is essential, with a preference for PostgreSQL expertise.
- Candidates should possess proficiency in Linux, Java, MQ, and ticketing systems such as Exceptional problem-solving abilities and meticulous attention to detail are necessary.
- Strong communication and interpersonal skills are vital, along with the capacity to collaborate :
- A thorough understanding of operating systems like Linux and its command line interfaces and software applications is crucial for effectively troubleshooting and maintaining Strong understanding of application architecture is necessary.
- Strong analytical abilities are essential for identifying and resolving issues that may affect application performance or Capacity to multitask and prioritize effectively is vital for managing multiple issues and projects simultaneously while maintaining accuracy and attention to detail.
- Proficient communication skills are important for engaging with team members, IT professionals, and users, facilitating clear explanations of technical concepts.
- Strong customer service skills are required to address user inquiries promptly and Knowledge of programming languages, such as Java, is advantageous for understanding and troubleshooting code.
- Experience with database management and data analysis tools is beneficial for handling and interpreting application-related data.
- The ability to work collaboratively in a team environment is essential for partnering with other engineers and IT professionals to provide optimal application support.
- Basic Knowledge for IBM MQ : (Mandatory)
- Experience with IBM MQ : Familiarity with IBM MQ installation, configuration, and administration.
- MQ Queue Management : Ability to create and manage queues, topics, channels, and listeners in MQ.
- Message Handling : Understanding of message queuing principles, including message persistence, transactions, and error handling.
Technical Skills :
Proficiency in various operating systems (Windows, Linux) to troubleshoot and support Familiarity with languages commonly used in application development (e.g., Java, JavaScript) to understand code behavior and assist in debugging.Understanding of SQL and database management systems (e.g., Oracle, MySQL, SQL Server, PostgreSQL) for querying and troubleshooting datarelated issues.Familiarity with MS Office tools like (MS Word, Powerpoint, Excel) - Mandatory, experince with IBM MQ interfaces(ref : hirist.tech)