Transcom is hiring For Sales Associate For Outbound Process

Job Overview

As a  Customer Success Associate  in the Health & Life Insurance process, you will play a key role in engaging with potential customers and helping them choose the right insurance products. This is a domestic outbound process where your primary responsibility will be to connect with interested leads, understand their needs, and guide them through suitable insurance plans.

Key Responsibility Areas (KRA)

• Engage with interested leads to promote and explain suitable insurance products.
• Understand customer needs and recommend insurance plans that match their requirements.
• Resolve customer queries with a consultative approach, maintaining a professional and empathetic tone.
• Ensure accurate documentation and compliance with process guidelines.
• Maintain high customer satisfaction and sales conversion rates.

Skills Required

Skills Required

Lead Generation, crm software, Cold Calling, Market Research, Sales Techniques, Negotiation Skills, Customer Service