Technical Specialist

Job Description

The Backup Engineer is responsible for the implementation, administration, and support of enterprise data backup and recovery solutions. This role ensures data availability, integrity, and security across physical and virtual environments while aligning with business continuity and disaster recovery requirements.

Key Responsibilities :

• Deploy, and maintain enterprise backup and recovery infrastructure (Commvault, Veeam, Metallic Cloud, NetBackup and Veritas).
• Support to customer on daily basis Servicedesk tickets.
• Monitor backup performance and troubleshoot job failures or performance bottlenecks.
• Manage retention policies, storage allocation, deduplication, replication, and immutability configurations.
• Support disaster recovery (DR) and business continuity (BCP) strategies by validating backup and restore processes.
• Coordinate with application, database, and virtualization teams to ensure consistent backup coverage (VMs, physical servers, NAS, cloud, databases, etc.).
• Maintain backup documentation including configurations, schedules, policies, and DR procedures.
• Conduct regular test restores to verify backup reliability and data integrity.
• Manage backup storage systems such as disk libraries, tape libraries, and cloud repositories.
• Implement and support data encryption, air-gapping, and ransomware protection measures.
• Participate in capacity planning and performance tuning of backup infrastructure.
• Collaborate with vendors and support teams for issue resolution and product updates.
• Ensure compliance with organizational data protection and retention policies.

Requirements

Soft Skills :

Requirements

procurement Support Supplier Database Maintenance Negotiation Assistance Sales Coordination Logistics Collaboration Accounts Liaison Customer Purchase Order Accuracy Purchase Orders (POs) Procurement Activities Supplier Records Pending Orders Reports Pricing Credit Terms Delivery Schedules Customer Orders Invoicing Processes HSN Codes SAC Codes GST Delivery Terms Payment Terms Organizational Needs Timely Deliveries Logistical Challenges Customer Satisfaction