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Receptionist Fresher

socialmojoVadodara, Gujarat, India

30+ days ago

Job description

Key Responsibilities

Greet and welcome visitors promptly and warmly.
Answer and manage incoming calls and inquiries.
Direct calls to appropriate personnel.
Provide information on the organization and its services.
Assist in maintaining a neat and organized reception area.
Process and distribute incoming and outgoing mail.
Schedule appointments and maintain calendars for staff.
Handle customer complaints professionally and efficiently.
Perform clerical duties such as data entry and maintaining records.
Coordinate with office staff to ensure efficient operations.
Manage office supplies inventory and restock as necessary.
Maintain confidentiality of sensitive information.
Assist in the preparation of meeting rooms and facilities.
Monitor and manage visitor access and security procedures.
Support administrative tasks as required by management.

Required Qualifications

Basic knowledge of office procedures and practices.

Proficient in using telephone systems and office equipment.

Familiarity with Microsoft Office Suite (Word Excel Outlook).

Strong verbal and written communication skills.

Customer service experience is a plus but not mandatory.

Ability to work independently and as part of a team.

Strong organizational skills and attention to detail.

Ability to manage multiple tasks and prioritize effectively.

Flexible and adaptable to changing circumstances.

A positive attitude with a willingness to learn.

Professional demeanor and appearance.

Basic problemsolving skills.

Ability to maintain confidentiality and data security.

Interest in administrative support and customerfacing roles.

Availability to work flexible hours if required.

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