Client ServicingBright Brain • Mumbai, India
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Client Servicing
Bright Brain • Mumbai, India
16 days ago
Job descriptionStrong communication and interpersonal skills. Attention to detail and organizational abilities. Problem-solving and proactive mindset. Ability to work in a fast-paced environment and manage multiple tasks simultaneously. Proficiency in Google Workspace and Microsoft Office. Effective execution of delivery plans. Ability to create detailed notes, meeting minutes and maintain accurate records. Competence in managing task trackers and reports generation Skill in identifying and escalating issues appropriately and timely Bachelor’s degree in Business Administration, Marketing, Communications, or a related field. A minimum of 1.5 years of experience in a client servicing role in a digital agency.
Job Title - Client Servicing
Experience - relevant 1.5 to 3 years in digital Marketing Agency
Location - Churchgate , Mumbai
Work Mode - Hybrid
Job Description :
- Strong understanding of performance marketing metrics (Meta, Google Ads, etc.)
- Good knowledge of SEO services and other digital marketing solutions
- Act as a point of contact for client communication and coordination
- Ensure timely follow-ups with internal teams for deliverables
- Maintain high levels of client satisfaction and retention
- Prepare and share regular performance updates and reports with clients
- Ability to handle multiple accounts and work in a fast-paced environment
- Excellent communication and relationship management skills
- Proactive approach towards solving client queries and providing strategic inputs
Desired Candidate will have :
Qualification :
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Client Servicing • Mumbai, India
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