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City Head

LivspaceMumbai, Maharashtra, India

24 days ago

Job description

JOB DESCRIPTION

The City Head leads a team of 15-20 highly motivated Interior Designers and 3-4 General Managers.

The City Head is responsible for the entire Business P&L for the city / region.

As a City Head, you need to :

Target Delivery :

Funnel Review, NGMV Delivery + Sales Input Hygiene

Revenue monthly targets- Furniture and Furnishing category.
Discount optimisation
Adherence to input processes
Seamless execution
Customer satisfaction

Conversion Effectiveness

Display + Training Quote optimisations

Develop customised project level pitch strategies

Help stylists communicate value propositions effectively & aid in conversion

Train new joinees on styling processes, sales strategies, and Product portfolio Overview

Work towards consistent knowledge upgrade for stylists in furniture and furnishings.

Optimize Store Display for better customer engagement & increased average order value.

Ensure confidence in the Category through arranging factory visits, video aids on quality, process etc.

Stay Ahead of Competition-

Keep designers updated with the latest offerings, trends, and market insights.

Compulsory market visit : 3 unique Brands / stores per month.

Gather feedback and share insights with the category team for product development.

Keep track of competitor prices, products, and trends to stay ahead. Sustainable Growth-

Quantify resources that are required in these respective regions.

Come up with the offers or marketing activities that are required.

Manage the complete P&L and carry out the AOP Plan for respective regions.

Build and scale this high-performing team for a predictable and sustainable business with P&L responsibility.

Work with cross-functional teams to ensure the right steps for regional growth.

EXPERTISE AND QUALIFICATIONS

Alumni of IITs / Tier 1 B Schools / Premium Institutions

3 years+ of work experience as City Head / Growth Head / Strategy Head.

Overall Experience should be greater than 5 years in customer facing roles(Sales, Growth etc) Team handling experience preferably up to 15-20 direct reportees

Strong in multi-tasking & managing complex Operations structures.

Strong in Sales & Business Development.

Strong leadership and people skills.

Extremely high level of ownership around targets.

Excellent written and verbal communication skills

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City Head • Mumbai, Maharashtra, India

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