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City Head

City Head

LivspaceMumbai, Maharashtra, India
24 days ago
Job description

JOB DESCRIPTION

The City Head leads a team of 15-20 highly motivated Interior Designers and 3-4 General Managers.

The City Head is responsible for the entire Business P&L for the city / region.

As a City Head, you need to :

Target Delivery :

Funnel Review, NGMV Delivery + Sales Input Hygiene

  • Revenue monthly targets- Furniture and Furnishing category.
  • Discount optimisation
  • Adherence to input processes
  • Seamless execution
  • Customer satisfaction

Conversion Effectiveness

  • Display + Training Quote optimisations
  • Develop customised project level pitch strategies
  • Help stylists communicate value propositions effectively & aid in conversion
  • Train new joinees on styling processes, sales strategies, and Product portfolio Overview
  • Work towards consistent knowledge upgrade for stylists in furniture and furnishings.
  • Optimize Store Display for better customer engagement & increased average order value.
  • Ensure confidence in the Category through arranging factory visits, video aids on quality, process etc.

    • Stay Ahead of Competition-

  • Keep designers updated with the latest offerings, trends, and market insights.
  • Compulsory market visit : 3 unique Brands / stores per month.
  • Gather feedback and share insights with the category team for product development.
  • Keep track of competitor prices, products, and trends to stay ahead. Sustainable Growth-
  • Quantify resources that are required in these respective regions.
  • Come up with the offers or marketing activities that are required.
  • Manage the complete P&L and carry out the AOP Plan for respective regions.
  • Build and scale this high-performing team for a predictable and sustainable business with P&L responsibility.
  • Work with cross-functional teams to ensure the right steps for regional growth.

    • EXPERTISE AND QUALIFICATIONS

  • Alumni of IITs / Tier 1 B Schools / Premium Institutions
  • 3 years+ of work experience as City Head / Growth Head / Strategy Head.
  • Overall Experience should be greater than 5 years in customer facing roles(Sales, Growth etc) Team handling experience preferably up to 15-20 direct reportees
  • Strong in multi-tasking & managing complex Operations structures.
  • Strong in Sales & Business Development.
  • Strong leadership and people skills.
  • Extremely high level of ownership around targets.
  • Excellent written and verbal communication skills
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    City Head • Mumbai, Maharashtra, India