Operations Intern

About the Role

Airlearn is seeking proactive and detail-oriented Operations Interns with strong communication skills and a passion for learning. This internship offers hands-on exposure to the operational backbone of an innovative EdTech organization. You will support day-to-day operations, coordinate between teams, and ensure seamless learner and educator experiences.

Responsibilities

• LMS Management (Internal Platform)
• Manage and maintain the Learning Management System (LMS) for smooth course delivery.
• Upload, organize, and monitor content.
• Identify and troubleshoot system issues, escalating when necessary.
• Support automation and process improvements for better learner experience.
• Learner & Educator Liaison
• Act as the primary bridge between language experts and internal teams.
• Address inquiries, resolve operational concerns, and ensure clear communication.
• Daily Operations Coordination
• Assist in overseeing daily operations to ensure all tasks are executed efficiently.
• Coordinate across departments to maintain workflow consistency and timelines.
• Track deliverables and help identify potential process improvements.
• Content Quality Assurance
• Review educational content to ensure accuracy, clarity, and alignment with brand standards.
• Proofread materials for grammar, structure, and completeness before publishing.
• Collaborate with content and design teams to maintain high-quality learning materials.
• Documentation & Data Management
• Maintain internal trackers, reports, and operational databases using Google Sheets.
• Ensure confidentiality and accuracy across all documentation processes.
• Continuous Learning & Adaptability
• Stay open to new tools, systems, and workflows as the organization evolves.
• Take initiative in solving challenges and contributing to process optimization.
• Exhibit flexibility in handling diverse operational responsibilities.

Qualifications

Required Skills

Preferred Skills