Senior Human Resource Manager

ConfidentialBengaluru / Bangalore

3 days ago

Job description

HR Functions in the Hospitality Industry

1. Recruitment & Staffing

Workforce planning (front office, F&B, housekeeping, kitchen, etc.)
Talent sourcing, interviewing, onboarding
Managing seasonal or casual workforce

2. Training & Development

Induction and orientation

Soft skills and grooming training

Product knowledge and service standards

Leadership and supervisory training

3. Performance Management

Implementing appraisal systems

Monitoring departmental KPIs (e.g. guest satisfaction, service efficiency)

Identifying top performers for rewards or promotions

4. Compensation & Benefits

Payroll and attendance management

Incentive programs (service charge distribution, upselling bonuses)

Leave and statutory compliance (PF, ESI, gratuity, etc.)

5. Employee Relations

Handling grievances and disciplinary actions

Maintaining positive staff culture and engagement

Conducting town halls and recognition programs

6. Compliance & HR Policies

Adhering to labour laws and local hospitality norms

Managing contracts, audits, and inspections

Updating HR manual and employee handbooks

7. Health, Safety & Welfare

Ensuring safe working conditions (especially kitchens, housekeeping)

Medical checks and hygiene standards

Work-life balance and stress management programs

Education

Bachelor in Hotel Management (B.H.M), Bachelor in Management Studies (B.M.S.), Master of Hotel Management (MHM)

Skills Required

Human Resourse, Payroll, Compliance, Performance Management, Compensation, Hospitality

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Human Resource Manager • Bengaluru / Bangalore

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