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PracticeSuite - Product Specialist
PracticeSuite, Inc.Maharashtra30+ days ago
Job description3-5 years of product experience in the US healthcare domain (Mandatory). Strong understanding of technology. US clinical healthcare experience (preferred). Ability to communicate product vision and drive execution. Excellent verbal communication skills in English, Hindi, and Malayalam.
About the Role :
We are seeking a Product Specialist with 3-5 years of US healthcare product experience to support product strategy, development, and customer engagement.
You will be a key liaison between clients and internal teams, managing support tickets, and generating reports.
Responsibilities :
- Support strategic product planning, development, and launch.
- Define and implement product segment strategies.
- Serve as the primary interface between customers and internal development teams.
- Manage CRM updates and maintenance.
- Resolve client issues and manage requirements via Hubspot ticketing.
- Handle email communications from internal departments and clients.
- Generate and publish monthly usage reports.
Required Skills / Experience :
Mandatory : US healthcare product experience
ref : hirist.tech)