City Head Operations - Transition Care Centres

Role Title : City Operations Head (Senior Care Homes - Transition Care Centres)

Business Unit : Antara Assisted Care Services (Max Group Healthcare Company)

Location : Bangalore

Qualification : Graduate (MBA / PG in Hospital / Healthcare Management preferred)

Experience : Minimum 10 years in Hospital / Healthcare Operations with strong team

leadership & P&L management experience, must have Multi Centre Operations management experience

Role Overview

The City Operations Head will be responsible for leading, managing, and scaling the end-to-end non-clinical operations of Antaras Assisted Care Centres across Bangalore, including Care Homes and Transition Care Centres . The role will ensure operational excellence, customer experience, financial performance, and compliance across all centres, while fostering a culture of service, efficiency, and care.

Key Responsibilities

1. Business & P&L Management

• Own full P&L for the Bangalore Assisted Care business, including revenue, cost, profitability, and ROI.
• Drive business growth, occupancy, and overall financial performance of Care Homes & Transition Care Centres.
• Monitor budgets, forecasts, and financial KPIs to ensure cost-efficient operations.

2. Operations Leadership & Service Excellence

3. People & Team Management

4. Customer & Stakeholder Management

5. Compliance, Governance & Risk Management

6. Growth, Expansion & New Centre Launch Support

Candidate Requirements