Account Centricity Program - Supervising Associate

At EY, you'll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we're counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

EY Job Description

Job Title : Supervising Associate – Account Centricity Program

Global Delivery Services (GDS) is one of EY's greatest global assets – a network of service delivery centers that supports all EY member firms, service lines, sub-service lines, geographies, and sectors. GDS services help EY win work, deliver faster, improve consistency and quality, and protect margins, while EY clients experience exceptional service from an efficient and effective global organization. EY GDS has an ever-increasing footprint across the world, including centers in India, Philippines, Poland, Argentina, Spain, Mexico, UK, Sri Lanka, and Hungary. At EY, you'll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we're counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

Job Summary :

GDS runs the Account Centricity Program (ACP) for the MENA region that directly complements efforts to grow GDS Client Services support for the region in alignment with the overall firm's account centric strategy. The ACP Supervising Associate is expected to help with oversee and drive various activities – operational and strategic – both at a program level and account level to ensure the success of the program. The role will be a strategic and operational anchor for the program within the GDS MENA unit.

This role is designed for a high-performing individual with strong leadership and communication skills who can independently lead and manage program-level and account / sector-level activities, drive reporting and planning cycles, and engage with senior stakeholders across service lines and levels. The ideal candidate for the role will be expected to bring agility, critical thinking, and a proactive mindset to enable seamless execution of program goals. They will also be responsible for identifying opportunities for improvement of processes and the program, driving automation, and contributing to strategic initiatives that elevate the program's impact.

Responsibilities on the job :

Account / Sector-Level

• Coordinate GDS account calls, GDS sector connects, and MENA account / sector leadership connects and support in their delivery
• Govern relationship management activities with account / sector stakeholders in MENA. Monitor and report relationships strength and progress
• Tack high-value opportunities and wins, and drive traction with identified opportunities and action items
• Research and analyse account / sector level information leveraging reports (internal and external) and internal research databases to share actionable insights with account / sector leads
• Prepare high quality research reports and presentations on account or sector related topics
• Develop and circulate account-specific news digests for GDS, and quarterly account / sector newsletters for MENA
• Support in coordinating and delivering account / sector strategy events, client visits and workshops
• Maintain trackers for stakeholder connects, account team changes, and client engagement information

Program-Level

Knowledge, Competency and Skills Requirements :

Professional

Behavioural

Technical

Supervision Responsibilities :

Education :

Work Experience :

8-10 years of experience working in Strategy / Business Operations / Project Management / Growth / Research roles

Experience Working In Large Professional Services Organization Preferred

Other Requirements :

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Skills Required

Process Optimization, Project Management, Presentation Development, Research Skills, Problem-solving, Data Interpretation, Stakeholder Management