Job Description :
We are looking for a driven and dynamic Sr Associate / Manager to join our Cross-Border Logistics team. The ideal candidate will be responsible for identifying and engaging potential customers, promoting our international courier solutions, and closing new business opportunities. This role involves a mix of lead generation, prospecting, and managing inbound inquiries, with a strong focus on delivering international shipping solutions to businesses.
Key Responsibilities :
- Proven experience in the logistics industry, with a strong understanding of cross-border sales
- Proactively scout and identify potential clients through outbound calls, emails, and research.
- Respond to inbound leads and understand customer shipping needs and requirements.
- Promote and sell international courier and cross-border logistics services to SMEs and corporates.
- Achieve monthly and quarterly sales targets in terms of volume and revenue.
- Conduct product presentations, online demos, and webinars for prospective clients.
- Build and maintain a healthy sales pipeline and regularly update CRM systems.
- Develop a deep understanding of the international logistics market and customer pain points.
- Collaborate with internal operations, support, and training teams to ensure smooth client onboarding and issue resolution.
- Maintain strong relationships with prospects and existing clients to maximize retention and upselling opportunities.
Requirements :
Minimum 2 years of experience in Inside Sales or Business Development , preferably in logistics or international courier services .Proven track record in cold calling, lead generation, and closing deals over the phone or video calls.Strong communication and interpersonal skills with a customer-first approach.Ability to research and identify key stakeholders in target companies.Comfortable working with productivity tools and conducting web-based presentations.Self-motivated with strong organizational skills and ability to manage time effectively.Nice to Have :
Bachelor's degree in Business Management or a related field.Experience using CRM tools such as Salesforce or similar platforms.Understanding of global shipping, express courier solutions, and cross-border trade dynamics.Skills Required
Salesforce, CRM Tools, Lead Generation, Inside Sales, Cold Calling, Business Development