Quality Assurance Specialist

A bachelor’s degree with a minimum of 8-9 years as QA Engineer with software testing experience that includes a minimum of 5-6 years of relevant experience in Salesforce Experience Cloud (including Community Cloud and Customer Portal, core cloud, integration between Salesforce clouds) testing

Must have Strong analytical and communication skills

Must have In-depth knowledge of the SDLC as well as various software testing methodologies

Must have strong experience of Agile / JIRA or any test management tool

Must have strong experience working with Client Stakeholders and coordinating with different functional teams

Have experience in creating test strategies and test plan for the releases

Must have had exposure and experience to different multi / local for the Software applications / projects worked on.

Have exposure and experience in working with the automation tools (Selenium / TOSCA / Playwright) (Nice to have) on the test execution front

Excellent written and oral communication

Testing Expertise / Mandatory Skills

Work experience in the Salesforce Experience Cloud – Builder Sites, CRM features, CMS Basics, and ability to perform integrated tests with the allied / aligned applications.

Designing and executing comprehensive test plans, functional, regression, performance and usability testing

Ability to identify and document defects clearly and effectively

Excellent Understanding and exposure to the Agile methodologies to perform QA Lead role within scrum team.

Exposure to various automated testing frameworks / setup

Identify risks involved in the team and highlight it to stakeholders well ahead

Have lead role played for 4+ years for Salesforce implementation project with cross functional team coordination and managing QA team size of 3-4 QA

Responsibilities

Responsible for developing the Test Plan, Use case, Test strategy and Test Cases

Identifying and developing the functional, regression, usability, performance and cross browser testing compatibility.

Own the QA leg and be responsible for the requirements / defects sign off till closure.

Sign off the test case developed for the requirements provided across different test environments.

Coordinate with business and Client stakeholders -provide relevant updates and clarify the queries with cross functional teams

Executing the test cases and log defects for the uncovered issues with detailed documentation containing the test data, pre-requisite and test evidence.

Monitor the test coverage – automation and manual from time to time and plan optimization accordingly.

Prepare the test-related documentation to plan the working process and metrics (Daily / Weekly and project health reports on a timely basis)

Work Collaboratively with the BA team to understand the requirement queries and convert them to effective test cases and test strategies

Work with developers to make resolutions and progress through the bug life cycle