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Customer Support Executive Jobs For Freshers - Mumbai / Thane

Customer Support Executive Jobs For Freshers - Mumbai / Thane

Cyitechsearch Interactive SolutionMumbai, Maharashtra, IN
15 days ago
Job description
  • Job Title : Customer Support Executive
  • Salary : 14,000 to 20,000Shift : Flexibility : Required to work in shifts between 7 AM to Midnight (Any 9 hours). For women employees working from the office, shifts will be any 9 hours between 6 AM to 7 PM.Experience : Freshers WelcomeMinimum Qualification : Graduate And 12th Pass also
  • Job Description :
  • We are looking for enthusiastic and customer-focused individuals to join our team as Customer Support Executives. As a Customer Support Executive, you will be responsible for addressing customer inquiries, resolving issues, and providing excellent customer service across various communication channels.
  • Key Responsibilities :
  • Handle inbound and outbound customer calls / emails / chats professionally.Provide accurate and timely information to customers regarding products and services.Resolve customer queries and complaints effectively, ensuring customer satisfaction.Maintain detailed and accurate records of interactions with customers.Collaborate with internal teams to escalate and resolve complex issues.Follow company policies and procedures to ensure consistent service delivery.
  • Key Requirements :
  • Strong communication skills in English and Local Language.Ability to handle multiple tasks while maintaining attention to detail.Good problem-solving and analytical skills.Basic computer knowledge and typing skills.Ability to work under pressure and handle customer queries efficiently.
  • Experience

    0 - 5 Years

    No. of Openings

    Education

    Secondary School

    Role

    Customer Support Executive

    Industry Type

    IT-Hardware & Networking / IT-Software / Software Services

    Gender

    Male / Female ]

    Job Country

    India

    Type of Job

    Full Time

    Work Location Type

    Work from Office

    Walk-in interview location

    Ashar IT Park, Jayshree Baug, Road No. 16 / Z, Wagle Industrial Estate

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    Customer Support Executive • Mumbai, Maharashtra, IN