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Customer Support Executive Jobs For Freshers - Mumbai / Thane
Cyitechsearch Interactive SolutionMumbai, Maharashtra, IN15 days ago
Job descriptionJob Title : Customer Support Executive Salary : 14,000 to 20,000Shift : Flexibility : Required to work in shifts between 7 AM to Midnight (Any 9 hours). For women employees working from the office, shifts will be any 9 hours between 6 AM to 7 PM.Experience : Freshers WelcomeMinimum Qualification : Graduate And 12th Pass also Job Description : We are looking for enthusiastic and customer-focused individuals to join our team as Customer Support Executives. As a Customer Support Executive, you will be responsible for addressing customer inquiries, resolving issues, and providing excellent customer service across various communication channels. Key Responsibilities : Handle inbound and outbound customer calls / emails / chats professionally.Provide accurate and timely information to customers regarding products and services.Resolve customer queries and complaints effectively, ensuring customer satisfaction.Maintain detailed and accurate records of interactions with customers.Collaborate with internal teams to escalate and resolve complex issues.Follow company policies and procedures to ensure consistent service delivery. Key Requirements : Strong communication skills in English and Local Language.Ability to handle multiple tasks while maintaining attention to detail.Good problem-solving and analytical skills.Basic computer knowledge and typing skills.Ability to work under pressure and handle customer queries efficiently.
Experience
0 - 5 Years
No. of Openings
Education
Secondary School
Role
Customer Support Executive
Industry Type
IT-Hardware & Networking / IT-Software / Software Services
Gender
Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Walk-in interview location
Ashar IT Park, Jayshree Baug, Road No. 16 / Z, Wagle Industrial Estate
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Customer Support Executive • Mumbai, Maharashtra, IN
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