Finance and Accounting BPO Manager

Senior Project Owner (Accounting Division-AP+AR)

Overview

ARDEM Data Services is seeking a highly experienced and knowledgeable Senior Project Owner (SPO) to join our Accounting Division. This critical role requires a rare combination of deep expertise in accounting principles, a knack for designing outsourced finance solutions, and proven project management and leadership skills.

The ideal candidate will leverage their extensive accounting background to act as a subject matter expert (SME) during the sales cycle, and then lead the successful implementation and ongoing management of complex finance and accounting (F&A) outsourcing projects for our clients.

Responsibilities and Duties :

The Senior Project Owner's responsibilities are divided into such core areas :

Project Management & Client Communication-

• End-to-End Project Management : Oversee multiple, concurrent F&A outsourcing projects, ensuring they are delivered on time, within scope, and within budget.
• Client Relationship Management : Serve as the main point of contact for high-value clients, maintaining strong, consultative relationships and managing expectations throughout the project lifecycle.
• Workflow Development : Design and develop detailed workflow processes and comprehensive work instructions for the delivery team.
• Quality & Compliance : Implement rigorous Quality Assurance (QA) and auditing processes, leveraging a deep understanding of accounting standards to ensure all work product meets internal quality and client / regulatory compliance requirements.

Accounting Process Oversight-

Team Management & Mentorship (The Leadership Role)-

Team Leadership and Quality Control-

Solutions Design & Sales Support (The Strategic Role)-

Reporting & Analysis-

Required Experience, Skills, and Qualifications-

Education : Bachelor's degree in Accounting, Finance, Engineering or a closely related field.

Experience : Proven 10+ years of professional experience that includes :

Core Competencies-

Financial Acumen : Ability to analyse and discuss complex financial processes with senior finance leaders.

Consultative Sales Support : Proven ability to support a sales process by serving as the technical / SME expert.

Project Management Skills : Strong grasp of project management methodologies (PMP or Six Sigma certification is a plus ).

Communication : Exceptional communication skills in English, both written and verbal, for effective client and team management.

Problem-Solving : Strong analytical, root cause analysis, and corrective action skills.

ERP and Process Automation-

Technical Requirements-