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Customer Excellence Specialist

Customer Excellence Specialist

Infosys BPMBengaluru, Republic Of India, IN
25 days ago
Job description

Walk-In Drive @ Infosys BPM Launch Your Career in Customer Support!

Locations : Bengaluru (Interview), Job Locations : Bangalore

Walk-In Dates : 17th October 2025

Time : 10 : 00 AM to 2 : 00 PM

Venue : Infosys BPM Hiring Center

785, GROUND FLOOR, AXIS SAI JYOTI, 100 Feet Ring Road, 15th Cross Rd, SARAKKI, 1st Phase, J. P. Nagar, Bengaluru, Karnataka 560078, Land Mark : Sindhoora Convention Center

Mode : 100% Work from Office (WFO)

Who We're Hiring

Were on the lookout for Fresh Graduates (0 - 1 year experience) who are enthusiastic and have a passion for customer excellence. If youre looking to grow with a global leader, this is your chance to start strong!

Open Roles :

Customer Support – Voice Process

  • Provide first-level resolution and empathetic customer care
  • Handle objections, build rapport, and ensure smooth resolutions
  • Stay informed on product updates and tools
  • Log tickets, track cases, and ensure timely follow-up

What You Need to Bring

  • Excellent communication skills (written & verbal – English)
  • Willingness to work in US time zones (Night Shifts)
  • Any Full-time Graduate (No backlogs)
  • Commitment to 100% Work from Office (No Hybrid)
  • Readiness to complete client-specific training
  • Ability to handle 24x7 rotational shifts
  • Preferred : Basic understanding or any customer support certification

    Mandatory Documents to Carry

  • Updated printout of your resume
  • Any 2 government-issued photo IDs (PAN / Aadhar / Voter ID / Passport)
  • All original academic documents for verification :
  • 10th & 12th Marksheets
  • Graduation (All Semesters, CMM, Provisional & Degree Certificate)
  • Laptops & cameras are not permitted due to security restrictions.

    Government ID is mandatory for entry into the campus.

    How to Attend the Walk-In

  • Carry a copy of this email / invitation
  • Register your application in advance
  • Walk into the Infosys Bengaluru JP Nagar Campus on 17th October 2025 between 10 : 00 AM – 2 : 00 PM
  • Why Infosys BPM?

  • Work with a global brand
  • Extensive training & upskilling programs
  • Fast-track career growth in tech support or customer success
  • Dynamic, inclusive, and team-oriented culture
  • Come build your career with Infosys BPM. Let’s grow, together.

    We can’t wait to meet you!

    Warm Regards,

    Talent Acquisition Team

    Infosys BPM Ltd.

    Human Resources | INFY HR

    www.Infosysbpm.Com

    Bangalore | Pune | Global Locations

    Transforming Talent | Empowering Careers

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    Customer Specialist • Bengaluru, Republic Of India, IN

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