PMS (Property Management Systems) Deployment Lea

Role : PMS Deployment Lead – India Region

Location : Remote (India-based)

Schedule : includes up to 10% travel for onboarding and team meetings

Pay Rate : 35-40 Lakh per Annum, Fixed

Interview Process : 2 Rounds

Must Haves :

2+ years of experience in Reservations, Front Office , or related rooms operations

2+ years of hotel supervisory experience in operations

Strong familiarity with Oracle Opera PMS

Experience in training delivery and preparation

Ability to manage deployments across multiple properties simultaneously

High attention to detail and strong coordination skills

Nice to Haves :

Experience with RESERVE CRS, HotSOS, Medallia Concierge, Sertifi , and credit card processing systems

Strong communication skills for global collaboration

Experience working with vendors and regional teams

Day to Day :

Prepare hotel configuration data for Opera Cloud deployment

Conduct project kickoff and training webinars for hotel teams

Develop and maintain training materials (slide decks, trainer notes, videos)

Manage simultaneous deployments across multiple properties

Collect, review, and update hotel configuration data per Hyatt standards

Maintain relationships with PMS vendors supporting training and implementation

Collaborate with hotel teams, vendors, and regional stakeholders globally