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Program Manager

MphasisMysore, IN

25 days ago

Job description

Role : Program Manager

Looking for an offshore Program manager to work in Bangalore, India. This person should be able to drive performance and closely track the progress of multiple projects. This person needs to closely work with client and be on top of client needs for each project within the program. Expectation is closely working with the team on day-to-day basis and do timely intervention to avoid slippage.

Key Responsibilities :

Responsible for end-to-end program and project management
Working experience in Insurance (preferably Life and Annuity) will be a big plus.
Ensure day to day operational activities
Accountable for identification, tracking and resolution of Incidents and service restoration
Ensures 100% Adherence to Cost & SLA Objectives
Attend and Present meetings with Sr. Management to report the progress
Effective collaborations with internal and external stakeholders; Develops and nurtures excellent client and stakeholder satisfaction
Responsible for risk management and Knowledge Management
Responsible for implementing continuous process improvement and innovations
Manage account performance through financial (P&L, Forecast, Revenue, COR etc.)
Optional : Awareness on new and emerging technologies in Area of concern
Supply chain : Staffing

Skill and Education Required

Bachelor's degree; Masters or industry certifications;

Minimum 12-15 years of experience in IT with 5-7 years’ experience in project and program management.

Demonstrate experience managing relationships with multiple stakeholder groups;

Strong written and oral communication and problem-solving skills

Ability to promote team collaboration, strength in persuading and influencing others.

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Program Manager • Mysore, IN