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IT Executive

IT Executive

ConfidentialHaridwar, India
10 days ago
Job description

About The Opportunity

Healthcare — Outpatient clinic and diagnostic services sector. We operate patient-facing clinics that rely on stable, secure on-site IT to run EMR workflows, appointment systems, diagnostic devices, and administrative operations.

We are hiring an on-site IT Support Executive to manage infrastructure, keep clinical systems available, and deliver fast, professional support to clinicians and front-desk staff.

Role : IT Support Executive (Primary title : IT Support Executive)

Location : Haridwar-India | Workplace : On-site

Role & Responsibilities

  • Maintain and troubleshoot on-premise IT infrastructure : desktops, laptops, printers, scanners, network switches, and Wi‑Fi to ensure continuous clinical operations.
  • Administer Windows servers and Active Directory accounts, implement group policies, manage user provisioning / deprovisioning and permissions for clinical staff.
  • Support and administer Microsoft 365 services, email accounts, shared mailboxes, OneDrive and basic Exchange issues.
  • Monitor and manage network devices and security : firewall rules, VPNs, LAN / WAN issues, and endpoint protection / EDR to protect patient data and maintain uptime.
  • Perform backups, restore tasks and basic virtualization tasks (VM snapshots, VM provisioning) and coordinate with vendors for advanced server or backup incidents.
  • Provide timely on-site user support, maintain IT asset inventory, document SOPs, and coordinate third-party vendors for hardware maintenance and clinical device integrations.

Skills & Qualifications

Must-Have (technical skills)

  • Windows Server
  • Active Directory
  • Microsoft 365
  • LAN / WAN troubleshooting
  • Firewall configuration
  • Endpoint security
  • Preferred (technical Skills)

  • Veeam Backup
  • VMware
  • EMR / EHR support
  • Qualifications

  • Bachelor's degree or diploma in IT / Computer Science or equivalent preferred.
  • Proven on-site IT support experience in healthcare, clinical, or SMB environments; ability to work flexible hours where required.
  • Strong documentation, vendor-management capability and adherence to data privacy practices (HIPAA / GDPR awareness advantageous).
  • Benefits & Culture Highlights

  • Hands-on role with direct impact on patient-facing services and clinical workflows.
  • Learning opportunities across healthcare IT systems, EMR integrations and vendor technologies.
  • Collaborative, mission-driven environment focused on reliability and patient safety.
  • This role is optimized for candidates with practical, on-site IT support experience in healthcare or clinical settings. If you are a proactive problem-solver who can keep critical systems running and improve operational uptime, apply to join a focused IT team supporting essential patient services.

    Skills : active directory,it,vmware,microsoft,endpoint security,data,firewall,windows server

    Skills Required

    VMware, Endpoint Security, Microsoft 365, Windows Server, Active Directory, Firewall Configuration, Veeam Backup

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