About The Opportunity
Healthcare — Outpatient clinic and diagnostic services sector. We operate patient-facing clinics that rely on stable, secure on-site IT to run EMR workflows, appointment systems, diagnostic devices, and administrative operations.
We are hiring an on-site IT Support Executive to manage infrastructure, keep clinical systems available, and deliver fast, professional support to clinicians and front-desk staff.
Role : IT Support Executive (Primary title : IT Support Executive)
Location : Haridwar-India | Workplace : On-site
Role & Responsibilities
- Maintain and troubleshoot on-premise IT infrastructure : desktops, laptops, printers, scanners, network switches, and Wi‑Fi to ensure continuous clinical operations.
- Administer Windows servers and Active Directory accounts, implement group policies, manage user provisioning / deprovisioning and permissions for clinical staff.
- Support and administer Microsoft 365 services, email accounts, shared mailboxes, OneDrive and basic Exchange issues.
- Monitor and manage network devices and security : firewall rules, VPNs, LAN / WAN issues, and endpoint protection / EDR to protect patient data and maintain uptime.
- Perform backups, restore tasks and basic virtualization tasks (VM snapshots, VM provisioning) and coordinate with vendors for advanced server or backup incidents.
- Provide timely on-site user support, maintain IT asset inventory, document SOPs, and coordinate third-party vendors for hardware maintenance and clinical device integrations.
Skills & Qualifications
Must-Have (technical skills)
Windows ServerActive DirectoryMicrosoft 365LAN / WAN troubleshootingFirewall configurationEndpoint securityPreferred (technical Skills)
Veeam BackupVMwareEMR / EHR supportQualifications
Bachelor's degree or diploma in IT / Computer Science or equivalent preferred.Proven on-site IT support experience in healthcare, clinical, or SMB environments; ability to work flexible hours where required.Strong documentation, vendor-management capability and adherence to data privacy practices (HIPAA / GDPR awareness advantageous).Benefits & Culture Highlights
Hands-on role with direct impact on patient-facing services and clinical workflows.Learning opportunities across healthcare IT systems, EMR integrations and vendor technologies.Collaborative, mission-driven environment focused on reliability and patient safety.This role is optimized for candidates with practical, on-site IT support experience in healthcare or clinical settings. If you are a proactive problem-solver who can keep critical systems running and improve operational uptime, apply to join a focused IT team supporting essential patient services.
Skills : active directory,it,vmware,microsoft,endpoint security,data,firewall,windows server
Skills Required
VMware, Endpoint Security, Microsoft 365, Windows Server, Active Directory, Firewall Configuration, Veeam Backup