Consultant, Wireless Network Engineer

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.

Inviting applications for the role of Consultant, Wireless Network Engineer!

In this role Administrator who would help to monitor, test, troubleshoot and resolve Wi-Fi/Wireless network equipment related queries/issues. Also to provide support for network equipment including routers, switches, wireless devices.

Responsibilities

• Designing and implementing new network solutions and/or improving the efficiency of current networks.

• Installing, configuring and supporting network equipment including routers, switches, wireless devices

• Configuring firewalls, routing and switching to maximize network efficiency and security.

• Maximizing network performance through ongoing monitoring and troubleshooting

• Provide critical thinking to complex problems in a 24/7, mission critical network environment.

• Process, monitor and prioritize trouble tickets.

• Automate the tasks, which should be automated.

• Provide support and administration of customer firewalls and security appliances.

• Provide support and administration of customer network load balancing appliances.

• Hands on experience on Cisco Routers, Switches, Wireless Controllers, SD WAN, Rukus, AAA, Nokia, BENU Servers, AP Controllers

• Hands on experience on CyberArk and Wireless platform, 5G Technology, BPA, Linux/Unix

• Knowledge about Security products Cisco ISE, ASA firewall, Fort iGATE, Forti Analyzer, Forti Manager, Cisco Wireless, Prime, Cisco DNA.

• Knowledge Level 3 and Level2 operational support and solutions creations in WIFI technology

• Good amount of hands-on experience in Network health monitoring Tools

• Knowledge about ITIL Framework and Remedy – Like service now.

• Having strong operations skills to implement network changes and following ITIL process, change management.

• Handling escalations.

• Arranging scheduled upgrades,investigating faults in the network.

• Updating network equipment to the latest firmware releases

• Reporting network status to key stakeholders

• Troubleshoots network problems.

• IP address auditing.

• Establishes networking environment by designing system configuration and directing system installation.

• Defines, documents, and enforces system standards.

• Maximizes performance by troubleshooting network problems and outages and scheduling upgrades.

• Thorough understanding of the TCP/IP protocol.

• Detailed knowledge of the OSI layers 1-4 and 7 associated equipment.

• Firewall: Palo Alto

• Load Balancers

• Switches: Cisco

Qualifications we seek in you!

Minimum Qualifications / Skills

• Bachelor’s degree in IS, Computer Science, MIS Management, or related field, or equivalent combination of education and experience required.

• Proven communication skills when working with other technical towers to work out issues.

• Must be well organized, thrive in a sense-of-urgency environment, leverage best practices, and most importantly, innovate through any problem with a can-do attitude.

• Must understand various logging methods and security event terminology.

• Strong leadership skills when troubleshooting across multiple vendor platforms and working out technical issues.

• Proven communication skills when working with other technical towers to work out issues.

Preferred Qualifications/ Skills

• Very good written and presentation / verbal communication skills with experience of customer interfacing role.

• In-depth requirement understanding skills with good analytical and problem-solving ability, interpersonal efficiency, and positive attitude.

• Good ITIL knowledge

• Flexible to work for 24x7 process.

• Excellent Communication and interpersonal Skills

• Ability to prepare Dashboards and Reports

• Experience of working independently & as a team player

• Should have a proactive work approach and ability to think out of the box.