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Customer Service Representative
Alive Wellness ClinicsNew Delhi, Delhi, India7 days ago
Job descriptionHigh school diploma or equivalent is a must. Bachelor’s degree in related field preferred. Experience in customer service. Strong telephone etiquette. Familiarity with CRM tools. Excellent communication skills.
Job Summary :
We are seeking a Customer Service Representative that excels in meeting customers' expectations, from answering queries on services.
To be successful, you should stay informed about service informations and offers and maintain good relations with customers.
Ultimately, a successful candidate should be able to achieve outstanding customer service and communicate effectively with customers.
Responsibilities :
- Generating sales leads.
- Outbound Calling
- Managing incoming calls.
- Good sales executive
- Reaching set targets
- Building good relationships with customers.
- Identifying customers' needs.
- Following procedures and policies.
Requirements :