Service Engineer

About Client :

Our Client is a global information technology, consulting, and business process services company. Originally founded in 1945 as a vegetable oil manufacturer, it has transformed into a leading technology services and consulting company with a significant global presence. Employs over 230,000 people and operates in 65 countries.

Job Title :

Service Engineer Location : Bangalore and Hyderabad Experience : 5+ Years Job Type : Full time . Notice Period :

Immediate joiners to 30 Days

Key skills :

• Support Oracle Demand Planning processes, including CTO forecasting and planning measure management
• Collect data from Fusion and internal system, troubleshooting failures
• Support supply planning processes like MPR and constrained / unconstrained planning
• Utilize expertise in supply planning data models, REST APIs, and BIP reports to drive business outcomes
• Lead E2E Planning Integrated Business Cycles
• Resolve critical planning issues related to plan behavior, data gaps, Supply / demand reconciliation issues etc
• Execute quarterly patching testing and validations
• Receive, analyze, and prioritize support tickets related to Oracle Demand Planning Processes including CTO forecasting and planning measure management
• Perform initial assessment of issues with data collection from Fusion, internal and external systems
• Triage failures and route to appropriate support teams / On-calls
• Document and categorize supply planning process like MRP and constrained / unconstrained planning
• Identify severity and impact of problems related to supply planning data models, REST

APIs and BIP reports