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Apigee TSR (Technical Support Resident engineer)

Apigee TSR (Technical Support Resident engineer)

Tata Consultancy ServicesChennai, Tamil Nadu, India
14 days ago
Job description

Must have;

  • Hands-on proficiency in Setting up, configuring Linux operating systems & applications and troubleshooting them
  • Regularly updating and maintaining the system to ensure optimal performance and security
  • Experience in configuring and managing network devices and services
  • Exposure in Managing and maintaining Linux systems in cloud environments (e.g., AWS, Azure, Google Cloud)
  • Maintaining accurate and up-to-date documentation of system configurations, procedures, and troubleshooting steps
  • Identifying, resolving technical issues, and diagnosing the root cause of technical problems, whether hardware, software, or network-related
  • Providing technical assistance to users, both internal and external, through various channels
  • Communicating technical information clearly and concisely to users and stakeholders
  • Setting up and tearing down cloud resources (servers, storage, networks) as needed
  • Ensuring consistent and secure configurations across the cloud environment
  • Support with 24x7 operations (Rotational Shifts)
  • English language (verbal and written) Proficiency is must
  • Experience or Knowledge of Apigee and API management
  • Minimum of 5+ years’ experience as System Administrator or Network Administrator with hands-on experience
  • Certifications related to Linux and / or Network and / or Cloud Ops
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Technical Support Engineer • Chennai, Tamil Nadu, India