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Apigee TSR (Technical Support Resident engineer)
Tata Consultancy Services
Chennai, Tamil Nadu, India
14 days ago
Job description
Must have;
Hands-on proficiency in Setting up, configuring Linux operating systems & applications and troubleshooting them
Regularly updating and maintaining the system to ensure optimal performance and security
Experience in configuring and managing network devices and services
Exposure in Managing and maintaining Linux systems in cloud environments (e.g., AWS, Azure, Google Cloud)
Maintaining accurate and up-to-date documentation of system configurations, procedures, and troubleshooting steps
Identifying, resolving technical issues, and diagnosing the root cause of technical problems, whether hardware, software, or network-related
Providing technical assistance to users, both internal and external, through various channels
Communicating technical information clearly and concisely to users and stakeholders
Setting up and tearing down cloud resources (servers, storage, networks) as needed
Ensuring consistent and secure configurations across the cloud environment
Support with 24x7 operations (Rotational Shifts)
English language (verbal and written) Proficiency is must
Experience or Knowledge of Apigee and API management
Minimum of 5+ years’ experience as System Administrator or Network Administrator with hands-on experience
Certifications related to Linux and / or Network and / or Cloud Ops
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Technical Support Engineer • Chennai, Tamil Nadu, India
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