Training Manager - New Business Broking

The Insurance Broking Trainer is responsible for designing, delivering, and managing training programs aimed at enhancing

the technical and operational knowledge of employees in the insurance broking industry. This role ensures that team

members are equipped with the necessary skills and expertise to effectively serve clients, adhere to industry regulations,

and contribute to the overall success of the company. The role involves coordinating with internal and external stakeholder

such as Channel leadership and frontline staff. The trainer play a key role in driving business growth by improving product

knowledge, sales techniques, and customer engagement strategies.

Key Responsibilities

1.Training and development

Develop and update comprehensive training materials for

insurance broking processes, including product knowledge,

risk management, compliance, and customer service.

Conduct engaging and informative training sessions for new

hires and ongoing development of existing employees.

1. Digital Adaptation : Monitor the progress and performance

of trainees through regular assessments and feedback

sessions.

2. Sales support

Train employees on how to effectively communicate product

offerings and insurance solutions to clients and client relationship

management, negotiation techniques, and how to close deals while

ensuring compliance with regulatory standards.

3. Stakeholder management

Build and maintain strong relationships with key internal and

external stakeholders, including management, HR teams, senior

brokers, and compliance officers.

4.Compliance and regulatory training

Conduct mandatory compliance training and certification program.