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Customer Support Executive

Customer Support Executive

PAYU PAYMENTS PRIVATE LIMITEDmumbai, India
30+ days ago
Job description

Job Title : Customer Service executive / Sr executive

Job Location : Mumbai

Job Type : Contract

Key Responsibilities :

  • Actioning promptly on the customer complaints / requests / queries by maintaining the SLA.
  • Followup with internal teams to ensure the timely response to the customer case.
  • Excel skills required (Pivot tables, VLOOKUP, HLOOKUP)

Requirements :

  • Requires basic analytical skills
  • Hands on experience in CRM system under customer service and preferably experience in financial services with knowledge of loans.
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    Customer Support Executive • mumbai, India

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