Administrative point of contact for all updates, BAUs & changes to Fieldglass application
Design and test any new features in Fieldglass
Review and investigate integration errors
Identify and implement process enhancements
Work with a variety of stakeholders to identify system enhancement priorities
Manage Service Now Tickets
Quarterly Release Management
Testing
Providing 24 Hrs support to cover North America, Europe, and Asia Market
Work with business analyst to document and manage business and functional requirements
Responsibilities
System Administration & Configuration
System Analyst
Integration Development
Technical Documentation
Global Support
Work with business analyst to analyze business processes and systems, identify inefficiencies and / or required controls, document procedures, track KPIs
Translate business processes and requirements into functional specifications and / or configuration rationales / designs while enforcing design standards and best practices and meeting client needs
Qualifications
SAP Fieldglass
MS Words
Analytics Skills
Interface development experience
Locations
Hyderabad, India
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It Analyst • INDIA
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