Manager - Human Resources

Job Description

We are seeking an experienced HR Manager to lead our human resources function and oversee people operations, administration, and policy. The ideal candidate will drive talent acquisition and management, performance management, and ensure smooth execution of HR and organizational procedures. This role also involves event management and continuous improvement of HR processes to support our company culture and strategic objectives.

Key Responsibilities

People Operations

Oversee day-to-day people operations to ensure a positive employee experience and operational efficiency.

Act as a key point of contact for employee relations and support.

General Administration

Manage general administration tasks related to HR functions, including record keeping, compliance, and reporting.

Ensure all HR activities adhere to relevant labour laws and company standards.

Process and Policy Formation and Implementation

Develop, update, and implement HR policies, procedures, and best practices aligned with organisational goals.

Monitor policy compliance and recommend adjustments as needed for evolving business needs.

Event Management

Plan and coordinate company events such as team-building activities, training sessions, and employee engagement programs.

Collaborate across departments to ensure events align with HR strategy and employee needs.

HR Management

Lead HR team members and provide guidance, support, and training to enhance their performance.

Manage the HR lifecycle, including onboarding, offboarding, employee development, and succession planning.

Performance Management

Design, implement, and maintain performance management systems to evaluate and improve employee productivity.

Facilitate performance reviews, feedback sessions, and development plans in partnership with line managers.

Talent Acquisition and Management

Drive full-cycle recruitment processes to attract, hire, and retain high-quality talent.

Manage talent pipelines and develop strategies for workforce planning and succession management.

Requirements

• Bachelor’s / Master’s degree in Human Resources, Business Administration, or related field.

Proven experience (typically 10+ years) in HR management or people operations roles.

Experience of working in an IT / IT Services Organization is preferred.

Strong knowledge of labour laws, HRIS, recruitment platforms, and performance management tools.

Excellent communication, organisational, and leadership skills.

Ability to manage multiple priorities and work collaboratively across teams.

Requirements

People Operations, General Administration, Process and Policy Formation and Implementation, Event Management, HR Management, Performance Management, Talent Acquisition and Management