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Quality Controller / Quality Auditor

Quality Controller / Quality Auditor

ICCSNoida
30+ days ago
Salary
₹120,000.00–₹300,000.00 yearly
Job description

Roles and Responsibilities :

  • Checking on the quality of calls of the agents
  • Checking of the quality of emails and chats
  • Document and report the feedback
  • Quality Audit.
  • Willing to work in night shift (24

Experience  : 2- 4 years

CTC  : 1.2 LPA - 3 LPA

Number of Openings : 6

Location : Noida

Qualification  : Graduate / Post graduate

Interested candidates can walkin for the interview :

Interview Venue  : ICCS Ltd. C-133B, Sector -2, Noida

Nearest Metro Station  : Noida Sector - 15 metro station.

Role : Quality Assurance / Quality Control Executive

Keyskills : Quality Analysis, quality audit, quality control, quality checking, Call Monitoring, call auditing, call auditors, voice auditing, feedback session with CSRs.

Desired Profile

  • Graduate / Post Graduate
  • Experience required into quality auditing (Inbound or Outbound processes)
  • Good communication
  • Education : Any Graduate