About The Role
We are seeking a detail-oriented, proactive, and technically adept Project Manager to lead the successful execution of strategic IT projects for a US-based enterprise client. This role centers on managing initiatives related to Unified Communications (UC Voice) platforms, Aria Cybersecurity solutions, and associated IT infrastructure programs.
The ideal candidate is an experienced project leader who thrives in globally distributed environments, has excellent stakeholder management capabilities, and combines delivery excellence with strong technical fluency.
Key Responsibilities
Project Ownership & Execution :
Lead End-to-end Project Delivery For
- UC Voice systems (e.g., Microsoft Teams Voice, Cisco CallManager, Zoom, Avaya)
- Aria Cybersecurity platforms (e.g., SIEM, SOC integration, policy enforcement)
- Broader IT infrastructure rollouts and migrations
- Develop and maintain comprehensive project plans, schedules, risk logs, and milestone trackers
- Coordinate cross-functionally with internal tech teams, third-party vendors, cybersecurity stakeholders, and client representatives
Client & Stakeholder Management
Act as the primary liaison for US-based clients, ensuring effective communication and coordination during EST working hoursProvide structured weekly updates, dashboards, risk assessments, and escalation reportsLead project meetings, client walkthroughs, escalation discussions, and executive reviewsAgile & Delivery Operations
Execute projects using Agile, Scrum, or hybrid methodologies based on business needsUtilize tools such as Jira, Confluence, and MS Project for project tracking and reportingFacilitate Agile ceremonies : sprint planning, daily standups, backlog grooming, and retrospectivesDocumentation & Compliance
Maintain thorough project documentation, including RACI matrices, SOPs, runbooks, and knowledge basesEnsure adherence to cybersecurity policies, UC governance standards, and regulatory requirementsSupport RFP responses, compliance reporting, and client audits for regulated environmentsTechnical Collaboration
Collaborate closely with Solution Architects, Cybersecurity Analysts, DevOps teams, and Unified Communications EngineersUnderstand technical architecture and solution dependencies to proactively identify risks or integration challengesAlign project delivery with key technical requirements such as data privacy, identity / access management, and network quality of service (QoS)Qualifications
Bachelors degree in Information Technology, Engineering, Computer Science, or related field (Masters preferred)8+ years of project management experience with technical infrastructure, UC platforms, or cybersecurity programsProven expertise managing enterprise-level Unified Communications or cybersecurity rolloutsExperience working with cross-functional teams in geographically distributed environmentsStrong understanding of Agile, Scrum, and hybrid project delivery methodologiesFamiliarity with Aria Cybersecurity or similar platforms is a strong advantageExceptional communication, stakeholder engagement, and risk management skillsRelevant certifications (e.g., PMP, CSM, ITIL, or equivalent) preferred(ref : hirist.tech)
Skills Required
Jira, Confluence, Ms Project, Siem, Agile, Scrum, Avaya