Head of Sales Learning and Development

What Do We Do

ShopDeck helps e-commerce merchants set up and manage their D2C storefront 'profitably'.

Proposition For Merchants

D2C selling made as easy as selling on e-com marketplaces

Why build this

• India's D2C wave has been limited to venture-funded D2C brands today
• The art of selling on your own website is not democratised. There are 500k-1M sellers who can sell D2C but can at best sell on marketplaces
• Philosophically - we feel brand owners should spend most of their time on the product and not on channel optimization
• Shopify / Status-quo software solve for work-flow management of storefront but don't do enough on 'helping' merchants sell well!

Our Proposition

We have a software + services proposition for the merchant with the goal of optimising for the merchant's profitability.Our product is an all-in-one software stack that gives merchants everything they need to sell D2C, i.e. Storefront, Shipping, Marketing integrations, Communication. Our services layer works on top of this software stack to achieve profitability for merchants. Here, we combine 4-key roles in classic e-commerce setup, all relevant for any D2C brand as well :

Our services layer measures metrics across all these buckets to optimise and take appropriate actions for merchant's profitability.Over time, the goal is to productize our services layer - which we believe will move the baseline of what merchants expect from a storefront software.

Team And Scale

We're at $4.5M ARR and had hit profitability earlier in the year. We've recently raised series-B from led by Bessemer Venture Partners (who had famously led Series A for Shopify in 2010) with participation from Elevation Capital, General Catalyst (fka Venture Highway) and Chiratae Ventures.

Founders

Role Charter : Head of Sales Learning and Development

Role Overview

We are hiring a Head of Sales Learning & Development to set up and scale the Sales L&D function from scratch.

This is a foundational leadership role focused on building high-quality onboarding, continuous upskilling, and performance improvement systems across the sales team. You will work directly with the Head of GTM and Sales Leadership to drive consistency, capability, and excellence across every rep.

Key Responsibilities

Ideal Candidate Profile

Why This Role Matters

Preferred (but Not Required)

Skills : learning,sales,l&d

Skills Required

Instructional Design, Learning And Development, Performance Auditing, business coaching, Sales Enablement