Growth Consultant..

Shipsy – AI-Native Platform for Autonomous Supply ChainsGurgaonAI-powered technology DNAIntegrated TMS + WMS platformGlobal market presence with 275+ enterprises servedRecognized by Gartner® Magic Quadrant™ and “Customers’ Choice” in Transportation Management SystemsClients include Heineken, Aramex, Walmart, Qatar PostRole : Growth ConsultantObjective : Be the primary advocate for Shipsy’s customers, ensuring maximum value realization , strong adoption, customer satisfaction, and contributing to revenue growth and retention .Key ResponsibilitiesClient Relationship ManagementBuild and nurture long-term client partnershipsOnboarding & AdoptionEnsure smooth onboarding, accelerate time-to-value, and drive adoptionAccount Reviews & GrowthConduct business reviews, track KPIs, identify upsell / cross-sell opportunitiesCustomer AdvocacyRepresent customer feedback internally to product and engineering teamsProblem ResolutionProactively address challenges in partnership with support / product teamsTraining & EnablementDeliver workshops, training sessions, and resources for clientsData-Driven InsightsAnalyze usage data to track engagement, identify risks, and recommend strategiesRenewals & RetentionPartner with