As a leading global contract research organization (CRO) with a passion for scientific rigor and decades of clinical development experience, Fortrea provides pharmaceutical, biotechnology, and medical device customers a wide range of clinical development, patient access and technology solutions across more than 20 therapeutic areas. With over 19,000 staff conducting operations in more than 90 countries, Fortrea is transforming drug and device development for partners and patients across the globe.
Essential Job Duties :
Undertake primary medical review of cases, including medical assessment of the case for seriousness, listedness / labeling, causality, adverse event coding and narrative review.
Update and document daily case data, case-feedback in appropriate trackers / tools to facilitate tracking and workflow management
Assume complete responsibility for all assigned deliverables in line with expected quality, compliance and productivity SLAs and KPIs.
Provide training and guidance to the case processing team on medical aspects of case processing
Performs secondary medical review (QC role) and retrospective review of cases reviewed (QA role), as required for measuring quality of deliverables, identifying error trends, training needs and areas of improvement
Performs aggregate medical review and signal detection / analysis activities, as required
Enhances existing client relationships whenever possible
Creates, maintains and assumes accountability for a culture of high customer service
Participates in process improvement activities across Company
Fortrea is actively seeking motivated problem-solvers and creative thinkers who share our passion for overcoming barriers in clinical trials. Our unwavering commitment is to revolutionize the development process, ensuring the swift delivery of life-changing ideas and therapies to patients in need. Join our exceptional team and embrace a collaborative workspace where personal growth is nurtured, enabling you to make a meaningful global impact.