Training Manager - Agency Training

A Position Overview

Position Title

Branch Trainer-Manager

Department

Agency Sales training

Level / Band

401 / Manager

Role Summary : Conducts training as per the defined levels for the assigned channel.manages and develops assigned trainers and TOs and manages and executes training schedules for the location.

B Organizational Relationships

Reports To

Cluster Training Manager

Supervises

Direct : Assigned trainers and TO’s

Indirect : IRDA Training Institutes in the zone

C Job Dimensions

Geographic Area Covered

Stakeholders Internal

City Heads Training, Trainers, Training Service Providers, Agency Managers, Regional Development Managers in their Zone

External

IRDA Training Institutes , Suppliers

D Key Result Areas

Organization process

Key contributions

Critical Responsibilities

• Training as per assigned Channel

ØAgency : All Levels ;

ØBA all Levels

ØCorporate Agency Channel : Level 2, Level 3 and Level 4

ØBank Assurance : Level 1, Level 2, Level 3 and Level 4

ØBroking : Level 2 and Level 3

Primary Responsibilities

Risk

E Skills Required

Technical

§Training Skills and workshop delivery skill

§Product knowledge

Behavioral

§Facilitation skill

§Team Management

§Leadership skills

§Communication skills

§Trainer observation skills

Essential

Desired

Facilitation Skill

Interpersonal skills

Communication skills

Creative thinking skills

Teamwork Skills