Application Support Engineer

Job Title : Application Support Engineer – SRE & Observability

Location : Pune(Hybrid Mode)

Experience : 5–6 Years (STRICTLY)

Employment Type : Permanent

Notice Period : Immediate Joiners Only [Notice period serving candidates can apply if ≤15 days]

CTC : Up to 21 LPA

About the Company

Our client is a trusted global innovator of IT and business services, present in 50+ countries. They specialize in digital & IT modernization, consulting, managed services, and industry-specific solutions. With a commitment to long-term success, they empower clients and society to move confidently into the digital future.

Job Description

We are hiring an Application Support Engineer with solid experience in SRE practices and expertise in monitoring and observability tools like Splunk, Grafana, and Dynatrace . This role involves maintaining application stability, proactively identifying issues, and driving automation and reliability improvements.

Key Responsibilities

🔧 Application Support & Reliability

• Provide L2 / L3 support for production and pre-production applications.
• Monitor application performance using Dynatrace , Splunk , and Grafana .
• Conduct root cause analysis (RCA) for incidents and implement long-term fixes.
• Coordinate with Dev, Infra, and Cloud teams to ensure optimal system health.
• Participate in on-call support and critical incident resolution.

⚙️ SRE Activities

📊 Monitoring & Observability

Mandatory Skills

Important Note (Please Read Before Applying)

🚫 Do NOT apply if :

✅ Apply ONLY if you meet ALL criteria above. Irrelevant applications will not be processed.