E-commerce Fulfillment Specialist

Location : Marol Andheri

Report to : Dispatch Manager

Working days : Friday to Wednesday (6 full days), Week off on Thursday

Timings : 10 am to 7 pm

Job Summary :

We are seeking a detail-oriented and organized D2C Dispatch Executive to manage the dispatch operations for Soulflower's direct-to-consumer (D2C) orders. The successful candidate will be responsible for handling order fulfilment for both our own website and various marketplaces, ensuring smooth coordination with courier services, and maintaining accurate records. Proficiency in Unicommerce and Excel is essential for this role.

Key Responsibilities :

Order Management :

• Oversee the end-to-end order processing and dispatching for D2C orders placed through Soulflower's website and other marketplaces.
• Ensure accurate and timely order fulfilment, packing, and dispatch.
• Coordinate with the warehouse team to manage inventory levels and product availability.

System Management :

Shipping Coordination :

Invoice and Shipment Reconciliation :

Data Management and Reporting :

Quality Control :

Collaboration :

Qualifications :

a degree in logistics, supply chain management, or a related field is preferred.

Working Conditions :

What We Offer :