Immediate Start : International Customer Service

Job Location : Airoli, Navi Mumbai

Process : US Process - International Voice Process.

Salary : 3.30 LPA

Perks : Night Allowance + One-way cab (drop facility only)

Shift : US Shift (Night shift- Timings tentatively from 6 PM-3 AM)

Roles & Responsibilities :

• Handle inbound calls from US-based members regarding healthcare insurance, claims, policy details, and coverage.
• Provide accurate information regarding eligibility, deductibles, payments, and prior authorizations.
• Document interactions appropriately and maintain patient confidentiality in compliance with HIPAA guidelines.